Technology Services
AI, Data & Automation
AI that does real work in your business, safely.
- Generative AI
- AI agents
- RAG search
- Data platforms
SHYN Technologies helps organisations put AI to work safely, with Microsoft Copilot and custom AI assistants, AI agents and automation, retrieval-augmented search over company documents, and the data platforms behind them.
We put AI where it saves hours: assistants that know how your company works, answers drawn from your own documents, and paperwork that enters itself. Every solution is built inside your own Microsoft or cloud tenant, so your data stays yours.
We start with the use cases that pay off, prove them quickly, then run them in production with the same monitoring, security and support as any other critical system.
With AIAI is the service itself: strategy, build, governance and support.
AI assistants & Microsoft Copilot
Assistants your people use every day, set up so each person sees only what they are allowed to see.
- Microsoft Copilot rollout with the right licences, permissions and training
- Custom AI assistants that know your policies, products and processes
- Access controls and sensitivity labels applied before AI goes live
- Usage reporting and cost control
AI agents & automation
Multi-step work done by software, with a person in the loop where it matters.
- Invoices, forms and e-mails read, checked and entered automatically
- Agents that update your systems and pass exceptions to a person
- Customer chatbots on your website and WhatsApp, with hand-over to staff
- Power Platform automations and approvals
Answers from your own documents (RAG)
Retrieval-augmented generation grounds every answer in your own content.
- Search and chat over policies, contracts, manuals and tickets
- The source shown with every answer, so people can check it
- Permissions respected: people only get answers from documents they can open
Data & analytics
The data foundation AI needs, and the reporting leaders rely on.
- Modern data platforms that bring your data into one governed place
- Dashboards and reports for every team
- Forecasting and anomaly alerts
- Plain-language questions over your data
Responsible AI & governance
- AI deployed inside your own Microsoft or cloud tenant
- Your data is not used to train public models
- Usage policies, staff training and monitoring
- Security testing of AI applications
FAQ
AI & Automation FAQ
What AI services does SHYN Technologies offer?
Microsoft Copilot rollout, custom AI assistants, AI agents and document automation, retrieval-augmented search over your own documents, customer chatbots, and the data platforms and dashboards behind them.
How do you keep our data safe when using AI?
We deploy AI inside your own Microsoft or cloud tenant, apply access controls and sensitivity labels first, use services that do not train public models on your data, and monitor how AI is used.
How quickly can we see results from AI?
We start with one or two use cases that pay off, such as document processing or an internal assistant, and prove them in a few weeks before rolling them out more widely.
Do we need Microsoft 365 to use Copilot?
Yes. Microsoft Copilot works on top of Microsoft 365. We can move you to Microsoft 365, clean up permissions and prepare your data before Copilot is switched on.
Ready to talk about AI & Automation?
Tell us where you are today. Our team will get back to you promptly.